Skip to main content

Privacy Policy

Element CPA Professional Corporation (“Element CPA,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and Canada’s Anti-Spam Legislation (CASL).

By using our website or subscribing to our communications, you consent to the practices described in this policy.

Information We Collect

We may collect the following types of information:

Information You Provide Voluntarily

  • Name
  • Email address
  • Company name
  • Any information submitted through contact forms or newsletter signups

Automatically Collected Information

  • IP address
  • Browser type
  • Device information
  • Pages visited and time spent on site
  • Referral source

This information may be collected through cookies or analytics tools.

How We Use Your Information

We use personal information to:

  • Provide and administer our professional services
  • Respond to inquiries and provide customer support
  • Send newsletters and other communications where you have provided consent
  • Improve our website, communications, and services
  • Comply with legal and regulatory obligations

We do not sell your personal information.

Email Communications and Consent (CASL Compliance)

If you subscribe to our newsletter:

  • You are providing express consent to receive electronic communications from Element CPA.
  • We use double opt-in to confirm your subscription. You will receive a confirmation email and must confirm before being added.
  • After confirmation, you may receive a welcome email and ongoing newsletter emails.
  • You may withdraw consent at any time by clicking the unsubscribe link in any email.

All marketing communications include clear identification and an unsubscribe mechanism.

Third-Party Service Providers

We may use trusted third-party service providers to operate our business and website. These providers may include:

  • Email marketing and communication platforms
  • Website hosting and maintenance providers
  • Analytics and performance measurement tools
  • Form, CRM, and customer support tools

These providers may process personal information on our behalf and are required to safeguard it appropriately.

Cross-border processing

Some of our service providers may store or process personal information outside of Canada. As a result, your information may be subject to the laws of those jurisdictions. We take reasonable steps to ensure appropriate safeguards are in place and to limit access to your information to what is necessary for the service provider to perform its services.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Improve user experience
  • Analyze website performance
  • Track aggregate usage trends

You may disable cookies through your browser settings.

Data Retention

We retain personal information only as long as necessary for business or legal purposes, including maintaining subscriber records and compliance documentation.

Safeguards

We use commercially reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, disclosure, or misuse.

Your Rights

Under Canadian privacy law, you may:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Withdraw consent (subject to legal limitations)

To make a request, email us at info@elementcpa.ca.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page.